There are two ways to redeem your Macy's Gift Card.
Online:
Select Apply Gift Cards at Checkout
Enter the first 15 digits of the e-gift card number as it appears in your email into the Card Number field, then enter the remaining digits into the CID field
After entering the characters shown, select the Apply Gift Card button
Your order confirmation email will display the redeemed gift cards as an EGC in the payment methods section
In store: For in-store redemption, you'll need to print out your unique e-gift card barcode by clicking GET BARCODE in your e-gift card email. Present this barcode to a Store Colleague when you're ready to check out.
You can use your Macy's Gift Card to buy clothing, accessories, home items and more at Macys.com and in Macy's, Bloomingdales & Bluemercury stores.
You don't need a specific account to use the Macy's Gift Card, but you do need to be in the US.
Macy's Gift Cards have no expiration date. They are valid forever.
You can check the balance on your Macy's Gift card by one of the following methods:
You can Check Your Macy's Gift Card Balance Online
During online Checkout, enter the e-gift card number in the Apply Gift Cards section
Scan the printed e-gift card barcode in store at a price checker terminal
Call the Gift Card Hotline at 800-511-2752
By using this service, you consent to the terms and conditions of Macy's.