To top up an EE Pay-As-You-Go mobile, you first need to buy an EE Top-Up voucher at Recharge.com:

1. Choose the amount of EE credit you want.
2. Enter your email address and pay safely using PayPal, credit card, or debit card.
3. Your EE pay-as-you-go top-up code will be in your email inbox within 30 seconds.

After that, you can redeem your EE mobile top-up code by SMS:

• Send a text to 150 containing the following: “VO [16-digit voucher code]”.

Example: VO 1234567891234567 (include a space after “VO”, but make sure there are no gaps in the 16-digit code).

• If you want to send an EE top-up to someone else’s phone, add a space and their mobile number at the end of your text to 150.

Example: VO 1234567891234567 07123456789.

You can check your EE balance in two ways:

Option 1: Text BALANCE to 150

Option 2: Log in to my EE.

You can get in touch with EE customer service in one of the following ways:

• From your EE phone: Call 150 (25p per call on pay as you go)
• From a landline (home or abroad): +44(0)7953 966 250 -From another provider: 0800 079 8586.

With EE call credit you can buy a number of Pay As You Go Packs to purchase 4G Data:

• £10 Subscription Pack with 8 GB data for 30 days
• £15 Subscription Pack with 25 GB data for 30 days
• £20 Subscription Pack with 50 GB data for 30 days
• £30 Subscription Pack with 125 GB data for 30 days

Switch plans by calling or texting 150 with your EE phone number.

Buying an EE GB top up means buying call credit to use on your phone. By buying enough credit you can keep calling, texting and browsing on your phone and you won't have to worry about not being able to call someone in case of an emergency. We'll send your EE online top up code to you in around 30 seconds.

The prepaid EE credit on your SIM card can be used indefinitely, but you must use your credit at least once every 180 days. You do this by topping up, calling, texting and/or using your data. If you do not use your call credit within 180 days, the service will be blocked, so that you can only be called or texted. If you do not top up the call credit, the remaining call credit will lose its validity and you will no longer be able to use the connection.

If you are abroad, you can call 360 from your EE phone or +44 7953 966 250 from any other phone.