O2 Prepaid

Here's how to buy O2 prepaid credit online:

1. Decide how much you want to top up, then click ‘Buy Now’.
2. Enter your email and select your preferred payment method (PayPal, Apple Pay, Mastercard, Visa, etc.).
3. Complete the transaction.

Once your payment is confirmed, your O2 Mobile credit code will be instantly delivered to your email.

Once you've received your code, follow these steps to redeem:

1. Call 5667 from your O2 phone.
2. Press 1 in the voice menu.
3. Enter your 12-digit recharge code, followed by #.

You can also redeem your O2 Mobile credit by dialling *103# and entering your 12-digit code, or by visiting the O2 website.

O2 Mobile is a popular mobile service provider known for its affordable plans and reliable coverage. They offer a range of options to suit different needs, from basic plans to those with international calling and data roaming features.

O2 has rapidly expanded its 5G network in Germany, reaching 95% coverage. Some major cities like Berlin and Munich have achieved 100% 5G coverage.

To check your O2 balance in Germany, you have several options:

1. Dial a Short Code: For prepaid accounts, you can check your balance by dialing *101# on your mobile phone. Your balance will be displayed on your screen shortly after.
2. Call Customer Service: You can call the free service number 5667 and select option 2 to inquire about your current balance.
3. Online Access: If you have an account, you can log in to "Mein O2" online to check your balance and view details about your tariff. This can be done from any device, and you won't be charged for using data to access the site.
4. Using the App: If you have the O2 app installed, you can also check your balance directly through the app.

These methods provide a convenient way to keep track of your balance and usage while using O2 services in Germany.

If you're outside Germany and need to recharge a German O2 Mobile prepaid plan, it's easy with Recharge.com. Just follow these steps:

To top up your prepaid O2 Mobile balance, follow these easy steps:

1. Decide how much you want to top up, then click ‘Buy Now’.
2. Enter the email you want to send the code with the credit and select your preferred payment method (PayPal, Apple Pay, Mastercard, Visa, etc.).
3. Complete the transaction.

Once your payment is processed, your O2 Mobile code will be sent straight to the email.

When you buy O2 Mobile credit in Germany, it's valid for 6 months.

It's important to note that this 6-month validity period is extended each time you top up your prepaid SIM card with new credit. So, if you regularly add credit to your account, you can effectively maintain an ongoing balance without worrying about expiration.

Yes, O2 does support eSIM in Germany.

There are two ways to get an O2 eSIM in Germany:

1. Buy directly from O2 as the network operator
2. Purchase through eSIM resellers

To contact O2 Mobile customer service in Germany, you can use the following methods:

Phone support

- Call 0176 888 55 222 from your O2 Mobile. This is the customer service number specifically for O2 customers in Germany.

- Alternatively, you can reach them at +49 89 78 79 79 79 from any other phone.

Online support

Visit the O2 website for online chat support or to access their help center for FAQs and troubleshooting guides.

Social media

You can also reach out to O2 through their official social media channels, such as Facebook and Twitter, where they provide customer support.

O2 stores

If you prefer in-person assistance, you can visit any O2 store in Germany for help with your account or services.