Mobile top-up
Mobile top-up
The code received from Recharge.com via email can directly be used on Proximus: Choose from two recharge options:
Option 1:
Option 2:
A Proximus Pay & Go Extra Messaging pack can be redeemed by typing #141*(The CODE)# and clicking send.
Contact the Proximus Mobile customer service to top up from abroad by calling 0032 8002 2800.
To check the balance, enter #121#, followed by the send button.
Good to know: It can take up to 15 minutes until Proximus has processed the add call credit.
After each recharge, the call credit becomes valid for 12 months.
There are two ways to contact Proximus customer service:
Phone:
- Call 8002 2800 from any phone.
- Call 0032 8002 2800 from abroad.
Online:
- Visit the Proximus website
- Visit the Proximus Facebook page
By using this service, you consent to the terms and conditions of Proximus. To view these, please visit https://www.proximus.be/en/id_cr_warnland/personal/orphans/legal-information.html