Read this guide before buying a refurbished phone. It covers everything you need to know.
Refurbished phones: Essential buying advice
Looking to upgrade your phone without breaking the bank? A refurbished phone might be the answer. They can save you money and lower your environmental impact. But are they truly reliable? Here’s everything you need to know about refurbished phones.
What is a refurbished phone?
A refurbished phone is a pre-owned device that’s been restored to like-new condition. These phones undergo thorough testing and repairs before being resold. Professional refurbishers replace faulty parts, clean the device inside and out, and ensure everything works.
Think of it as giving a phone a second life. The previous owner might have returned it within the cooling-off period. Or perhaps they upgraded to a newer model. Either way, the phone gets a complete tune-up.
Why choose a refurbished phone?
Cost savings
The most compelling reason to choose a refurbished phone is the price tag. You can typically save 30-50% compared to buying new.
A win for the environment
Electronic waste is a growing problem. Every refurbished phone keeps one more device out of landfill. By choosing refurbished, you’re helping reduce e-waste. It’s a small step that makes a real difference.
Premium features without premium prices
Want the latest iPhone or Samsung Galaxy? Refurbished options let you access premium features at mid-range prices. You can enjoy advanced cameras, powerful processors, and stunning displays without the eye-watering cost.
Warranty protection
Most refurbished phones include a warranty. This offers peace of mind with your purchase. Some sellers even provide extended warranty options.
What to watch out for
Here are the key things to pay attention to when buying a refurbished phone:
- Grading system: Understand the seller’s grading scale (e.g., Excellent, Good, Fair) and what each grade means.
- Cosmetic details: Look for clear descriptions or photos of any scratches, dents, or wear.
- Functionality: Confirm that all features, buttons, and ports are in working order.
- Battery health: Check the battery’s capacity compared to when it was new (aim for at least 80%).
- Storage capacity: Verify the phone’s storage matches the advertised amount.
- Compatibility: Ensure the device is unlocked or compatible with your network operator.
- Length of warranty: Look for warranties lasting at least 90 days, though longer is better. Understand what issues are covered under the warranty.
- Support options: Check if technical support is available post-purchase.
- Age of the model: Consider how old the phone model is and if it’s still receiving software updates.
- Included items: Check if essential accessories like chargers and cables are included.
- Original packaging: While not crucial, original packaging can indicate a higher-quality refurbishment.
Finding your perfect refurbished phone
Research the model
Look up common issues for your chosen phone model. Some phones age better than others. User reviews can reveal long-term reliability patterns.
Compare prices
Check prices across multiple sellers. Don’t jump at the first deal you see. Sometimes paying slightly more means better quality assurance.
Stick to reputable retailers or manufacturer-certified refurbishment programmes. Trustworthy options include:
Buying from manufacturers
Apple Certified Refurbished: Offers iPhones directly from Apple with a one-year warranty and thorough quality checks. You can use an Apple gift card to securely fund the purchase.
Samsung Certified Pre-Owned: Provides refurbished Samsung devices with a 12-month warranty and Samsung-approved parts.
Buying from major retailers
Argos: Offers a range of refurbished phones from various brands with a 12-month guarantee. Why not preload your budget onto an Argos gift card?
Currys: Sells refurbished phones with a 12-month warranty and a 14-day return policy. Check out our Currys gift cards.
Always check the details
Read the product description carefully. Look for information about:
- The phone’s condition grade
- Battery health percentage
- Included accessories
- Return window
- Warranty terms
When the phone arrives:
- Ensure all features work as expected
- Check for any cosmetic damage
- Verify the IMEI number
Making the most of your refurbished phone
Keeping your phone in good condition
It’s always a good idea to use a protective case, preferably with a screen protector. As you start using your new device, keep software and apps updated. And monitor battery health regularly.
Staying connected
Once you’ve found your perfect refurbished phone, staying connected needn’t be stressful. Pay-as-you-go options offer flexibility without contracts. And buying credit couldn’t be easier with our wide range of online mobile top-up options. All the UK’s most popular mobile networks are covered.
The verdict: Are refurbished phones worth it?
Refurbished phones offer excellent value for money. They’re a smart choice for budget-conscious buyers who want quality devices. And the environmental benefits make them even more appealing.
Success comes down to choosing the right seller and model. Do your homework, and you’ll find a reliable device that serves you well. With proper care and flexible connectivity options, a refurbished phone can be a brilliant investment.
Ready to explore refurbished phones? Remember these key points:
- Buy from trusted sellers
- Check warranty terms carefully
- Verify the phone’s condition
- Test everything upon arrival
- Keep your phone protected
- Save money with pay-as-you-go
With careful selection and proper maintenance, a refurbished phone can offer years of reliable service. It’s a smart way to enjoy premium technology without premium prices.
Looking to keep your refurbished phone connected? Visit our mobile top-up section to explore flexible, affordable options that put you in control of your mobile spending.
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Written by
Joel Stein